Shipping policy

SHIPPING

Our goods ship from Canada and the US. We ship via Canada Post and USPS. Customers are responsible for customs charges which may be applied on international orders. 

Please ensure to include the apartment or unit number if associated with your address.

Shipping costs are calculated at checkout.

Canada:

Priority (2-4 business days)

Xpresspost (2-4 business days)

Expedited Parcel (2-8 business days)

Shipping is free on orders over $100

USA:

US AIR (5-8 business days)

Tracked Packet (8-17 business days)

Shipping is free on orders over $100

INTERNATIONAL:

Calculated at Checkout

Shipping is free on orders over $175 

 

MORE ON SHIPPING

POSSIBLE DELAYS

International shipments may be subject to customs clearance procedures which can cause delays.

LOST PACKAGE

If a package gets lost in transit, please reach out to us on our CONTACT/FAQ page. We will do everything we possibly can to assist you. Once proof of delivery is generated, we cannot be held responsible for packages. 

We are not responsible for return shipping if incorrect shipping information is provided. Please ensure to include your full address at checkout. Please be sure to include apartment numbers and correct postal code. (i.e. ADDRESS LINE 1: Street Address, P.O. Box, Company name, C/O; ADDRESS LINE 2: Apartment no., C/O addresses, floor level, Att., PO box, etc)